Floyd has Helped Financial Federal Grow Since 1985

Published on: August 12, 2011

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Houston Cofield, The Daily News

Mary Floyd, executive vice president of Financial Federal, helped create the bank’s residential lending sector, which has been one of the bank’s primary services for 26 years.

Along with John Montesi Jr. and Kent Wunderlich, the owners of Financial Federal, Floyd was there when the bank opened its doors on June 3, 1985. She immediately began facilitating the growth of the bank’s residential loan office.
 
“John and Kent had the relationships, but I had the know-how,” Floyd said. “I wanted people to feel comfortable when they came in to get a mortgage loan and wanted to give them the assurance up front that we could approve them.”

Prior to working for Financial Federal, Floyd worked with her sister at Leader Federal Bank, where she worked in the secondary market, shipping loans to Fannie Mae and Freddie Mac, America’s two largest mortgage companies.
 
“I sort of feel like I came into the business backwards because that’s sort of the last step you do, but that’s the way I came into it,” Floyd said.
 
Financial Federal had been pursuing her while she was at Leader Federal, and five years later, she gave in to the proposal to work for Financial Federal.
 
Residential lending was the bank’s first specialization, and Floyd was quick to assist in the process.
 
“I began to help build residential lending when I came to Financial Federal,” she said. “We started by calling Realtors and began by just building one block at a time.”
 
Floyd has seen the growth and expansion of the bank over the past 26 years and contributes its success to Montesi and Wunderlich.
 
“They trusted us to do our jobs and gave us the freedom to do it our way, and that instilled the confidence in all of us,” Floyd said.
 
One thing she enjoys most about residential lending is helping people find a home who otherwise might not have one.
 
“It’s not always the largest loan I consider to be an accomplishment; sometimes it’s the smallest loans that make you feel the best,” she said.
 
Floyd said she has always wanted a job that would give her the opportunity to help people.
 
“I told someone years ago that I wanted my life to count and I wanted to do something to help people, and they said, ‘You are. You’re putting people in homes,'” she said.
 
The main reason Financial Federal has been able to stay successful through the financial crisis, Floyd said, is because of the values on which Montesi and Wunderlich founded the bank.
 
The financial crisis has caused more government regulations now than ever before in the banking industry.
 
“In all of my years in business, we have had to provide the most documentation this year than we have in the past,” Floyd said.
 
She said the regulations tend to swing from one extreme to the other, adding she thinks the government regulations have been fairly strict in recent years.
 
“I think the intent with government regulation has been good overall, but that’s not to say it hasn’t been hard for us,” Floyd said.
 
Although banking has been harder for Floyd with the increased regulation, she said the challenge keeps her motivated to be in the industry.
 
Floyd said the bank is committed to personal relationships with its customers.
 
“We always remember the customer’s name when they step foot in our bank, and I think we have been a model for other banks in the community,” Floyd said.
 
Outside of the banking world, Floyd enjoys playing golf and biking on the Shelby Farms Greenline. Floyd also enjoys playing piano for the Signature Healthcare at St. Francis, a nursing home adjacent to the St. Francis Hospital.
 
After working in the banking industry for more than 30 years, Floyd still enjoys her job.
 
“I love the challenge of it,” Floyd said, “and that is the reason I’m still in the business and I haven’t gone home yet.”